The store is open 24/7. You can place your order at any time.
You can login using your email address and one-time password EMEA2026. The system will automatically prompt you to reset your password for security purposes.
Orders are produced on an on demand model. Once you place your order on the shop, the items are produced and shipped directly to the address you provided during the check out process.
Decorated items are typically are received in 2-3 weeks.
No. Currently, this store doesn't accept credit card as payment method.
Unfortunately, no. All purchases are final sales. Apparel items are made to order and cannot be returned. So please carefully check the sizing guide for each item in the store before placing your order.
Email orders@clouderamerch.com to determine if your items have already shipped or if you may make some changes.
Email your dedicated online store team at orders@clouderamerch.com for additional help.
